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Professional Support — With You 24 Hours, 7 Days
A dedicated account manager for every agent. Direct chat from the dashboard. Full flexibility. No wait times, no restrictions.
Support Features
Limitless Support — Full Ease & Flexibility
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24/7 Support
We are available around the clock, every day of the week. No waiting times, no days off.
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Your Dedicated Manager
Every agent gets a personal account manager who knows your profile and follows up with you at every step.
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Direct Chat
Contact directly from inside your dashboard without needing any external app.
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Unlimited Chats
No limits on the number of chats. Close and start fresh whenever you want, no restrictions.
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Telegram Support
Prefer Telegram? Our team is there too with the same level of quality and speed.
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Change Your Manager Easily
Not comfortable with your manager? We replace them within one business day — no questions asked.
How to start a chat
4 Steps — And You Are Connected to Your Manager
1
Log in to your account
Go to payswaps.net and log in.
2
Open the side menu
Click the menu icon in your dashboard.
3
Click "Start Chat"
Press "Start Chat" and your manager will respond instantly.
4
Talk freely
Any question, issue, or idea — your manager is here for you anytime.
Unlimited chats: Whenever you want to start a new conversation, just open the chat and type — no limits on the number of times or topics.
Growth path
Start as Agent — Rise to General Manager & Partner
After time with us and as your level advances, you will join the main support team. This means extraordinary additional earnings and a transition from executing agent to general manager and real growth partner.
🥉 Agent
→🥈 Senior Agent
→🥇 Group Manager
→💎 Support Partner
FAQ
Answers to Everything You Might Wonder
❓ What if a deposit was made incorrectly and did not reach the user?
Very simple. Just like in P2P — take a screenshot or video from your payment method transaction history and attach it via the support button on that specific transaction inside your dashboard. We verify it and cancel the transaction immediately.
Or message your manager via chat and send the video — they will handle everything with you directly.
❓ What if I accidentally confirmed a withdrawal order twice?
No problem at all. We know the full details of every order — which platform and which user. We will do everything possible to recover the funds. Contact your manager immediately and we will handle the entire situation on your behalf.
❓ What if the client refuses to return the duplicate amount?
Do not worry. The client has a balance on a platform that works with us. We will contact the platform management directly, freeze the client's account, and recover the funds as quickly as possible.
❓ Can I add wallets not in my name to increase my limits?
Yes, absolutely no problem. What matters for deposits is that you receive the funds, and for withdrawals that you send them — regardless of the wallet owner's name. You can add family or additional wallets to increase your transaction volume and earnings.
❓ How do I change my account manager?
Simply contact support via the internal chat or Telegram and let us know you want a change. We will assign you a new manager within one business day with no complications.
❓ Is there flexibility in order confirmations?
Yes. If any circumstance prevents you from confirming on time, speak with your manager and they will extend your time or reschedule the order based on your situation. We are here to make your work easier, not harder.
Have a question right now?
Contact our team directly — from inside your account or via Telegram. Always here.